Legal

Privacy policy

Creative Eden Limited is responsible for the personal information you give us through this website.

What we collect

When you book or contact us, we collect your name, email address, phone number, organisation (if given) and details of your booking or message.

How we use it

We use it only to manage your booking, reply to you, and meet our legal and accounting obligations. We don't sell your information or use it for marketing without your consent.

Who we share it with

Card payments are processed by Stripe; we never see or store your card details. Booking emails are sent through our email provider. The website is hosted by Cloudflare.

How long we keep it

We keep booking records for up to 6 years for accounting purposes, and messages for up to 2 years.

Your rights

You can ask to see, correct or delete your information by emailing hello@creative-eden.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website doesn't use tracking or advertising cookies.